Hassle-Free Returns & Refunds

At Qlicknbuy, we are committed to ensuring your satisfaction with every purchase. If you are not happy with a product, you may be eligible for a refund or exchange under the following conditions:

1. Eligibility for Refund

  • Items must be returned within 7 days of delivery.

  • Items must be unused, in their original packaging, and in resalable condition.

  • Digital or perishable goods are not eligible for returns unless defective.

2. Return Process

  • Contact our support team via email or chat to initiate a return.

  • Provide your order ID, reason for return, and photos (if applicable).

  • Once your return is approved, we’ll provide instructions for pickup or drop-off.

3. Refund Timeline

  • After we receive and inspect the returned item, your refund will be processed within 5–10 business days.

  • Refunds will be issued via the original payment method.

4. Non-Refundable Situations

  • Items marked “Final Sale” or non-returnable at purchase

  • Returns made after the 7-day window

  • Damage caused by misuse or negligence

5. Refunds on Shipping

  • Shipping fees are non-refundable except in cases of wrong or defective item delivery.

For questions or concerns, please contact:
support@qlicknbuy.com
+2348123456789